Transcription
Dell OptiPlex 9010/7010 Small Form FactorOwner's ManualRegulatory Model: D03SRegulatory Type: D03S002
Notes, cautions, and warningsNOTE: A NOTE indicates important information that helps you make better use of your computer.CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid theproblem.WARNING: A WARNING indicates a potential for property damage, personal injury, or death.Copyright 2015 Dell Inc. All rights reserved. This product is protected by U.S. and international copyright and intellectual propertylaws. Dell and the Dell logo are trademarks of Dell Inc. in the United States and/or other jurisdictions. All other marks and namesmentioned herein may be trademarks of their respective companies.2015 – 05Rev. A02
Contents1 Working on Your Computer. 5Before Working Inside Your Computer.5Turning Off Your Computer. 6After Working Inside Your Computer.62 Removing and Installing Components. 8Recommended Tools. 8Removing the Cover.8Installing the Cover. 8Removing the Front Bezel. 9Installing the Front Bezel. 10Removing The Wireless Local Area Network (WLAN) Card. 10Installing The WLAN Card. 11Removing the Drive Cage. 11Installing the Drive Cage.13Removing the Optical Drive. 13Installing the Optical Drive. 15Removing the Hard Drive.15Installing the Hard Drive. 16Removing the Intrusion Switch.17Installing the Intrusion Switch.18Removing The Expansion Card. 18Installing The Expansion Card. 19Memory Module Guidelines. 20Removing the Memory.20Installing the Memory.21Removing the Coin-Cell Battery.21Installing the Coin-Cell Battery.22Removing the System Fan.22Installing the System Fan.24Removing the Speaker.24Installing the Speaker.25Removing the Power-Switch Cable.25Installing the Power-Switch Cable. 26Removing the Input/Output (I/O) Panel. 26Installing the Input/Output (I/O) Panel. 27Removing the Power Supply.28Installing the Power Supply.313
Removing the Heat Sink .31Installing the Heat Sink.34Removing the Processor.34Installing the Processor.35Removing the System Board.35System Board Components. 38Installing the System Board.383 System Setup. 40Boot Sequence. 40Navigation Keys.40System Setup Options.41Updating the BIOS . 49Jumper Settings.49System and Setup Password.50Assigning a System Password and Setup Password. 50Deleting or Changing an Existing System and/or Setup Password.51Disabling a System Password.514 Diagnostics.52Enhanced Pre-Boot System Assessment (ePSA) Diagnostics.525 Troubleshooting Your Computer.53Power LED Diagnostics. 53Beep Code. 54Error Messages. 546 Specifications. 587 Contacting Dell . 654
Working on Your Computer1Before Working Inside Your ComputerUse the following safety guidelines to help protect your computer from potential damage and to help to ensure yourpersonal safety. Unless otherwise noted, each procedure included in this document assumes that the followingconditions exist: You have read the safety information that shipped with your computer. A component can be replaced or--if purchased separately--installed by performing the removal procedure inreverse order.WARNING: Disconnect all power sources before opening the computer cover or panels. After you finish workinginside the computer, replace all covers, panels, and screws before connecting to the power source.WARNING: Before working inside your computer, read the safety information that shipped with your computer. Foradditional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory complianceCAUTION: Many repairs may only be done by a certified service technician. You should only performtroubleshooting and simple repairs as authorized in your product documentation, or as directed by the online ortelephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by yourwarranty. Read and follow the safety instructions that came with the product.CAUTION: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodicallytouching an unpainted metal surface, such as a connector on the back of the computer.CAUTION: Handle components and cards with care. Do not touch the components or contacts on a card. Hold acard by its edges or by its metal mounting bracket. Hold a component such as a processor by its edges, not by itspins.CAUTION: When you disconnect a cable, pull on its connector or on its pull-tab, not on the cable itself. Somecables have connectors with locking tabs; if you are disconnecting this type of cable, press in on the locking tabsbefore you disconnect the cable. As you pull connectors apart, keep them evenly aligned to avoid bending anyconnector pins. Also, before you connect a cable, ensure that both connectors are correctly oriented and aligned.NOTE: The color of your computer and certain components may appear differently than shown in this document.To avoid damaging your computer, perform the following steps before you begin working inside the computer.1.Ensure that your work surface is flat and clean to prevent the computer cover from being scratched.2.Turn off your computer (see Turning Off Your Computer).CAUTION: To disconnect a network cable, first unplug the cable from your computer and then unplug thecable from the network device.3.Disconnect all network cables from the computer.4.Disconnect your computer and all attached devices from their electrical outlets.5
5.Press and hold the power button while the computer is unplugged to ground the system board.6.Remove the cover.CAUTION: Before touching anything inside your computer, ground yourself by touching an unpainted metalsurface, such as the metal at the back of the computer. While you work, periodically touch an unpaintedmetal surface to dissipate static electricity, which could harm internal components.Turning Off Your ComputerCAUTION: To avoid losing data, save and close all open files and exit all open programs before you turn off yourcomputer.1.Shut down the operating system: In Windows 8:–– Using a touch-enabled device:a.Swipe in from the right edge of the screen, opening the Charms menu and select Settings.b.Select theand then select Shut downUsing a mouse:a.Point to upper-right corner of the screen and click Settings.b.Click theand select Shut down.In Windows 7:1.Click Start2.Click Shut Down.or2.1.Click Start2.Click the arrow in the lower-right corner of the Start menu as shown below, and then click Shut Down.Ensure that the computer and all attached devices are turned off. If your computer and attached devices did notautomatically turn off when you shut down your operating system, press and hold the power button for about 6seconds to turn them off.After Working Inside Your ComputerAfter you complete any replacement procedure, ensure you connect any external devices, cards, and cables beforeturning on your computer.1.6Replace the cover.
CAUTION: To connect a network cable, first plug the cable into the network device and then plug it into thecomputer.2.Connect any telephone or network cables to your computer.3.Connect your computer and all attached devices to their electrical outlets.4.Turn on your computer.5.If required, verify that the computer works correctly by running the Dell Diagnostics.7
Removing and Installing ComponentsThis section provides detailed information on how to remove or install the components from your computer.Recommended ToolsThe procedures in this document may require the following tools: Small flat-blade screwdriver Phillips screwdriver Small plastic scribeRemoving the Cover1.Follow the procedures in Before Working Inside Your Computer.2.Pull up the cover-release latch at the side of the computer.3.Lift the cover upward to a 45–degree angle and remove it from the computer.Installing the Cover1.Place the cover on the chassis.2.Press down on the cover till it clicks into place.82
3.Follow the procedures in After Working Inside Your Computer.Removing the Front Bezel1.Follow the procedures in Before Working Inside Your Computer.2.Remove the cover.3.Pry the front bezel retention clips away from the chassis.4.Rotate the bezel away from the computer to release the hooks on the opposite edge of the bezel from the chassis.Then, lift the chassis and remove the front bezel from the computer.9
Installing the Front Bezel1.Insert the hooks along the bottom edge of the front bezel into the slots on the chassis front.2.Push the bezel toward the computer to engage the front bezel retention clips until they click into place.3.Install the cover.4.Follow the procedures in After Working Inside Your Computer.Removing The Wireless Local Area Network (WLAN) Card1.Follow the procedures in Before Working Inside Your Computer.2.Remove the cover.3.Remove the screws the secure the antenna puck to the connector. Pull out the antenna puck from the computer.4.Press the blue tab and lift the latch outwards. Lift and remove the WLAN card from the computer.10
Installing The WLAN Card1.Insert the WLAN card into the connector on the system board and press down until it is securely in place. Fix thelatch.2.Place the antenna puck on the connector and tighten the screws that secure it to the computer.3.Install the cover.4.Follow the procedures in After Working Inside Your Computer.Removing the Drive Cage1.Follow the procedures in Before Working Inside Your Computer.2.Remove the:a. coverb. front bezel11
3.Remove the data cable and power cable from the back of the drive.4.Slide the drive-cage handle toward the back of the computer into the unlocked position.12
5.Rotate the drive cage upward using the handle and lift the drive cage free off the chassis.Installing the Drive Cage1.Place the drive cage on the edge of the computer to allow access to the cable connectors on the hard drive.2.Connect the data cable and power cable to the back of the hard drive.3.Flip over the drive cage and insert it into the chassis. The drive cage tabs are secured by the slots in the chassis.4.Slide the drive-cage handle toward the front of the computer into the locked position.5.Connect the data cable and power cable to the back of the optical drive.6.Install the:a. front bezelb. cover7.Follow the procedures in After Working Inside Your Computer.Removing the Optical Drive1.Follow the procedures in Before Working Inside Your Computer.2.Remove the cover.13
3.Remove the data cable and power cable from the back of the optical drive.4.Lift the blue tab and slide the optical drive inwards to remove it from the computer.14
5.Pry the sides of the bracket to remove the optical drive.Installing the Optical Drive1.Insert the optical drive into the bracket.2.Lift the blue tab and slide the optical drive outwards to insert it into the computer.3.Connect the data cable and power cable to the optical drive.4.Install the cover.5.Follow the procedures in After Working Inside Your Computer.Removing the Hard Drive1.Follow the procedures in Before Working Inside Your Computer.2.Remove the cover.3.Press the retention clips inwards and slide the hard-drive bracket out from the drive cage.15
4.Flex the hard-drive bracket and then remove the hard drive from the bracket.5.Release the screws that secure the hard drive to the top of the hard-drive bracket.6.Release the screws that secure the hard drive to the underside of the hard-drive bracket.Installing the Hard Drive1.Tighten the screws to secure the hard drive to the hard-drive bracket.2.Flex the hard-drive bracket and then insert the hard drive into the bracket.16
3.Press the retention clips inwards and slide the hard-drive bracket into the drive cage.4.Install the cover.5.Follow the procedures in After Working Inside Your Computer.Removing the Intrusion Switch1.Follow the procedures in Before Working Inside Your Computer.2.Remove the cover.3.Disconnect the intrusion-switch cable from the system board.4.Slide the intrusion switch inwards and remove it from the system board.17
Installing the Intrusion Switch1.Insert the intrusion switch into the chassis rear and slide it outward to secure it.2.Connect the intrusion-switch cable to the system board.3.Install the cover.4.Follow the procedures in After Working Inside Your Computer.Removing The Expansion Card1.Follow the procedures in Before Working Inside Your Computer.2.Remove the:a. coverb. front bezel3.18Rotate the release tab on the card-retention latch upward.
4.Pull the release lever away from the expansion card until you release the securing tab from the dent in the card.Then, ease the card up and out of its connector and remove it from the computer.Installing The Expansion Card1.Insert the expansion card into the connector on the system board and press down to secure it in place.2.Install the:a. front bezelb. cover3.Follow the procedures in After Working Inside Your Computer.19
Memory Module GuidelinesTo ensure optimal performance of your computer, observe the following general guidelines when configuring yoursystem memory: Memory modules of different sizes can be mixed (for example, 2 GB and 4 GB). But, all populated channels musthave identical configurations. Memory modules must be installed beginning with the first socket.NOTE: The memory sockets in your computer may be labeled differently depending on the hardwareconfiguration. For example, A1, A2 or 1,2,3. If the quad-rank memory modules are mixed with single or dual-rank modules, the quad-rank modules must beinstalled in the sockets with the white release levers. If memory modules with different speeds are installed, they operate at the speed of the slowest installed memorymodules.Removing the Memory1.Follow the procedures in Before Working Inside Your Computer.2.Remove the:a. coverb. front bezelc. drive cage3.Release the memory-retention clips on each side of the memory modules.4.Lift the memory modules out of the connectors on the system board.20
Installing the Memory1.Insert the memory modules into the connectors on the system board.2.Press down on the memory modules until the retention clips spring back to secure them in place.3.Install the:a. drive cageb. front bezelc. cover4.Follow the procedures in After Working Inside Your Computer.Removing the Coin-Cell Battery1.Follow the procedures in Before Working Inside Your Computer.2.Remove the:a. coverb. front bezel3.Press the release latch away from the battery to allow it to pop up from the socket and then lift the coin-cell batteryout of the computer.21
Installing the Coin-Cell Battery1.Place the coin-cell battery into its slot on the system board.2.Press the coin-cell battery downward till the release latch springs back into place and secures it.3.Install the:a. front bezelb. cover4.Follow the procedures in After Working Inside Your Computer.Removing the System Fan1.Follow the procedures in Before Working Inside Your Computer.2.Remove the:a. coverb. front bezelc. drive cage3.22Disconnect the fan cable from the system board.
4.Release the cable from the restraint.5.Pry and remove the system fan away from the grommets securing it to the computer. Then, press the grommetsinward along the slots and pass through the chassis.23
Installing the System Fan1.Place the system fan in the chassis.2.Pass the grommets through the chassis and slide outward along the grooves to secure them in place.3.Thread the fan cable through the restraint and connect it to the system board.4.Install the:a. drive cageb. front bezelc. cover5.Follow the procedures in After Working Inside Your Computer.Removing the Speaker1.Follow the procedures in Before Working Inside Your Computer.2.Remove the:a. coverb. front bezelc. drive cage3.Disconnect the speaker cable from the system board.4.Press the speaker-securing tab, and slide the speaker towards the right of the computer to release it.24
Installing the Speaker1.Place the speaker at the appropriate location on the chassis rear.2.Press the speaker-securing tab and slide the speaker towards the left of the computer to secure it.3.Connect the speaker cable to the system board.4.Install the:a. drive cageb. front bezelc. cover5.Follow the procedures in After Working Inside Your Computer.Removing the Power-Switch Cable1.Follow the procedures in Before Working Inside Your Computer.2.Remove the:a. coverb. front bezelc. drive cage3.Disconnect the power-switch cable from the system board.25
4.Press in the retention clips and slide the power-switch cable out through the front of the computer.Installing the Power-Switch Cable1.Slide the power-switch cable in through the front of the computer.2.Secure the power-switch cable to the chassis.3.Thread the power-switch cable into the chassis clip.4.Connect the power-switch cable to the system board.5.Install the:a. drive cageb. front bezelc. cover6.Follow the procedures in After Working Inside Your Computer.Removing the Input/Output (I/O) Panel1.Follow the procedures in Before Working Inside Your Computer.2.Remove the:a. coverb. front bezel26
c. drive cage3.Disconnect and un-thread the I/O panel/ FlyWire cable from the fan-shelter clip and heat sink.4.Remove the screw that secures the I/O panel to the chassis. Then, slide the I/O panel to the right to release andremove from the computer.Installing the Input/Output (I/O) Panel1.Insert the I/O panel into the slot on the chassis front.2.Slide the I/O panel towards the left of the computer to secure to the chassis.3.Tighten the screw to secure the I/O panel to the chassis.4.Connect the I/O panel/FlyWire cable to the system board.5.Thread the I/O panel/ FlyWire cable into the fan-shelter clip and the routing on the heat sink.6.Install the:a. drive cageb. front bezelc. cover7.Follow the procedures in After Working Inside Your Computer.27
Removing the Power Supply1.Follow the procedures in Before Working Inside Your Computer.2.Remove the:a. coverb. front bezelc. drive cage3.Disconnect the 4-pin power cable from the system board and un-thread the cable from the chassis clips.4.Remove the power cable from the restraint.28
5.Lift the spacer out of the computer.6.Disconnect the 24-pin power cable from the system board.29
7.Remove the screws that secure the power supply to the back of the computer.8.Push in on the blue release tab beside the power supply, and slide the power supply towards the front of thecomputer.9.Lift the power supply out of the computer.30
Installing the Power Supply1.Place the power supply in the chassis and slide outward to secure it.2.Tighten the screws securing the power supply to the back of the computer.3.Insert the spacer.4.Connect the 24–pin power cable to the system board.5.Thread the 4–pin power cable into the restraint and chassis clips.6.Connect the power cable to the system board.7.Install the:a. drive cageb. front bezelc. cover8.Follow the procedures in After Working Inside Your Computer.Removing the Heat Sink1.Follow the procedures in Before Working Inside Your Computer.2.Remove the:a. coverb. front bezelc. drive cage31
3.Press the clip to release and disconnect the heat-sink assembly cable from the system board.4.Release the I/O Board/FlyWire cable from the routing channel on the heat sink.32
5.Press the clip to release and disconnect the fan cable from the system board.6.Loosen the captive screws, lift the heat sink assembly upwards, and then remove it from the computer. Lay theassembly with the fan facing downwards, and with the thermal grease facing upwards.33
Installing the Heat Sink1.Place the heat sink assembly into the chassis.2.Tighten the captive screws to secure the heat-sink assembly to the system board.3.Connect and thread the I/O Board/FlyWire cable to the routing channel on the heat sink.4.Connect the fan cable to the system board.5.Connect the heat sink assembly cable to the system board.6.Install the:a. drive cageb. front bezelc. cover7.Follow the procedures in After Working Inside Your Computer.Removing the Processor1.Follow the procedures in Before Working Inside Your Computer.2.Remove:a.b.c.d.3.34coverfront bezeldrive cageheat sinkPress the release lever down and then move it outward to release it from the retention hook that secures it. Lift theprocessor cover and remove the processor from its socket.
Installing the Processor1.Insert the processor into the processor socket. Ensure the processor is properly seated.2.Press the release lever down and then move it inward to secure it with the retention hook.3.Install the heat sink.4.Install the drive cage.5.Install the front bezel.6.Install the cover.7.Follow the procedures in After Working Inside Your Computer.Removing the System Board1.Follow the procedures in Before Working Inside Your Computer.2.Remove the:a.b.c.d.e.3.coverfront bezeldrive cageexpansion cardheat sinkDisconnect all the cables connected to the system board, and move the cables away from the chassis.35
4.Remove the screws that secure the system board to the chassis.5.Turn the hex screw counter clockwise and remove from the system board.36
6.Remove the system board from the chassis.37
System Board ComponentsThe following image displays the system board layout.1.RTC reset jumper2.intrusion-switch connector3.power connector4.processor5.system fan connector6.password jumper7.power switch connector8.memory module connectors9.system fan connector10.system power connector11.internal speaker connector12.PCI Express x16 connectors13.SATA connectors14.front-USB connector15.coin-cell batteryInstalling the System Board1.Align the system board to the port connectors at the rear of the chassis and place the system board in the chassis.2.Tighten the screws that secure the system board to the chassis.3.Tighten the hex screw clockwise.4.Re-connect all the cables to the system board.5.Install the:a.b.c.d.e.38heat sinkexpansion carddrive cagefront bezelcover
6.Follow the procedures in After Working Inside Your Computer.39
System Setup3System Setup enables you to manage your computer hardware and specify BIOS‐level options. From the System Setup,you can: Change
Installing The WLAN Card 1. Insert the WLAN card into the connector on the system board and press down until it is securely in place. Fix the latch. 2. Place the antenna puck on the connector and tighten the screws that secure it to the computer. 3. Install the cover. 4. Follow the procedure
