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Malaysian Sustainable Palm Oil (MSPO)Audit Summary ReportOrganization:Infrapalm Sdn. Bhd.HeadquartersNo.66-78, Pusat Suria Permata, Jalan Upper Lanang, C.D.T 123, 96000 Sibu, SarawakMalaysia.Head office: Tel: 084-211555 Fax: 084-211886Email: [email protected]:Contact person : Lance Hung Sing Lu (Assistant Senior Manager)Contact No : 019-888 5329 / 084-211555Standard(s):Estate AddressLPF/0036, Sungai Koyan, Belaga, Kapit, Sarawak.MSPO MS2530-3:2013 Part 3: GeneralAccreditation Body (DSM):principles for oil palm plantations andDEPARTMENT STANDARDSorganized smallholdersMALAYSIARepresentative:Ms Doria Ellison (PR Manager)Ms Maria Wong (Officer)Site(s) audited:Infrapalm Sdn BhdDate(s) of audit(s):2nd & 3rd December 2019Visit Type:MSPO Audit Stage 2Type of CertificationAssessmentMain AuditLead auditor:Abdul Khalik Bin ArbiAdditional teammember(s):Audit Member (AM)Jeffrey Denis RiduThis report is confidential, and distribution is limited to the audit team, audit attendees, client representative, the SGSoffice and may be subject to Accreditation Body, Certification Scheme owners or any other Regulatory Body sampling inline with our online Privacy Statement which can be accessed.1. Audit objectivesThe objectives of this audit were: to confirm that the management system conforms with all the requirements of the audit standard; to confirm that the organization has effectively implemented the planned management system; to confirm that the management system is capable of achieving the organization’s policy objectives.2. Scope of certificationProduction of Fresh Fruit Bunches (FFB) for Plantations in compliance to the MSPO Certification StandardMS2530-3:2013 Part 3: General Principles For Oil Palm Plantations And Organized SmallholdersThe audit covered the MS 2530:2013 requirements particularly MSPO Certification Standard MS2530-3:2013Part 3.Job n :MY05118CONFIDENTIALReport date:3.12.2019Visit Type: MainAssessmentVisit n :2Document:GP 7003AIssue n :Page n :1 of 2710
Validation of processes for production and service provisionHas this scope been amended as a result of this audit?YesNoThis is a multi-site audit and an Appendix listing all relevant sites and/or remotelocations has been established (attached) and agreed with the clientYesNo3. Current audit findings and conclusionsThe audit team conducted a process-based audit focusing on significant aspects/risks/objectives requiredby the standard(s). The audit methods used were interviews, observation of activities and review ofdocumentation and records.The structure of the audit was in accordance with the audit plan as annexes to this summary report.The audit team concludes that the organizationhashas not established and maintained itsmanagement system in line with the requirements of the standard and demonstrated the ability of thesystem to systematically achieve agreed requirements for products or services within the scope and theorganization’s policy and objectives.Number of nonconformities identified:2Major1MinorTherefore the audit team recommends that, based on the results of this audit and the system’sdemonstrated state of development and maturity, management system certification be:Granted /Continued /Withheld /Suspended until satisfactory corrective action is completed.4. Previous Audit ResultsThe results of the last audit of this system have been reviewed, in particular to assure appropriate correctionand corrective action has been implemented to address any nonconformity identified. This review hasconcluded that:Any nonconformity identified during previous audits has been corrected and the corrective actioncontinues to be effective.The management system has not adequately addressed nonconformity identified during previous auditactivities and the specific issue has been re-defined in the nonconformity section of this report.5. Audit FindingsThe audit team conducted a process-based audit focusing on significant aspects/risks/objectives. The auditmethods used were interviews, observation of activities and review of documentation and records.The management system documentation demonstrated conformity with the requirementsof the audit standard and provided sufficient structure to support implementation andmaintenance of the management system.The organization has demonstrated effective implementation and maintenance /improvement of its management system.YesNoYesNoThe organization has demonstrated the establishment and tracking of appropriate keyperformance objectives and targets and monitored progress towards their achievement.YesNoJob n :MY05118CONFIDENTIALReport date:3.12.2019Visit Type: MainAssessmentVisit n :2Document:GP 7003AIssue n :Page n :2 of 2710
The internal audit program has been fully implemented and demonstrates effectivenessas a tool for maintaining and improving the management system.YesNoThe management review process demonstrated capability to ensure the continuingsuitability, adequacy and effectiveness of the management system.YesNoThroughout the audit process, the management system demonstrated overallconformance with the requirements of the audit standard.YesNoYesNoCertification claims are accurate and in accordance with SGS guidanceN/A6. Significant Audit Trails FollowedThe specific processes, activities and functions reviewed are detailed in the Audit Plan. In performing theaudit, various audit trails and linkages were developed, including the following primary audit trails, followedthroughout:Organization:Infrapalm Sdn. Bhd.HeadquartersNo.66-78, Pusat Suria Permata, Jalan Upper Lanang, C.D.T 123, 96000 Sibu,Sarawak Malaysia.Head office: Tel: 084-211555 Fax: 084-211886Email: [email protected]:Contact person : Lance Hung Sing Lu (Assisstant Senior Manager)Contact No : 019-888 5329 / 084-211555MPOB License No.:Scope of Activity:562171002000Expiry date:1. Menjual dan mengalih (FFB)01.07.2019 till 30.06.2020Date of certificate issued and validityNil (New application)Other Sustainability CertificationNilProposed date of next surveillance auditOctober 2020Visit Number:02 (Stage 2 )Actual VisitDate:Visit Due by Date:NilFor auditor information onlyLead Auditor:Team Member(s):AdditionalAttendees andRolesStandard(s):Abdul Khalik Arbi (AKA)Audit Language:English & MalayJob n :MY05118CONFIDENTIAL2nd & 3rd December 2019Jeffrey Denis Ridu (JDR)NilMSPO MS2530-3:2013 Part 3: General principles for oil palm plantations andorganized smallholdersReport date:3.12.2019Visit Type: MainAssessmentVisit n :2Document:GP 7003AIssue n :Page n :3 of 2710
Audit Scope:Audit PlanDate2nd Dec20191.The audit covered One (1) site performing the following scope:Operations, comprising of plantation management systems, production of FreshFruit bunches (FFB), documentation and field assessment.2.The audit covered all the MS2530-3:2013 Part 3 requirements with nopermissible exclusion of clause in compliance to the MSPO Certification StandardTimeAuditor7.00 a.mAKA,JDRFlight Kuch to BtluAKA,JDRArrived at Btlu AirportDepart to estate8.00 a.m8.00 a.m2ndDec2019Organizational and FunctionalUnits/ Processes and activitiesEstatePersonnelEstatePersonnelArrive at Estate(Day 1)KeyContactOpening MeetingAudit Process (Site Visit) Principal 1: Managementcommitment and responsibility Principle 2: Transparency Principle 3: Compliance to legalrequirements Principal 4: Social responsibility,health, safety and employmentcondition Principal 5: Environment, naturalresources, biodiversity andecosystem services Principal 6: Best Practice Principle 7: Development of NewPlantings12.30 pmJob n :MY05118CONFIDENTIALLunch1.00 pmContinue Audit Process(Document review, Policies, local lawcompliances, deduction and pay slip,Safety and health procedures,environment procedure, minimumwages monitoring, social benefits)4.00 pmPreparation for closing5.00 pmEnd Audit for Day 1Depart to GuesthouseReport date:3.12.2019Visit Type: MainAssessmentVisit n :2Document:GP 7003AIssue n :Page n :4 of 2710
Date3rd Dec2019TimeAuditor7.00 a.mAKA,JDR7.30 a.mOrganizational and FunctionalUnits/ Processes and activitiesBreakfastEstatePersonnelDepart to estate(Day 2)KeyContactArrive at EstateOpening MeetingAudit Process (Site Visit) Principal 1: Managementcommitment and responsibility Principle 2: Transparency Principle 3: Compliance to legalrequirements Principal 4: Social responsibility,health, safety and employmentcondition Principal 5: Environment, naturalresources, biodiversity andecosystem services Principal 6: Best Practice Principle 7: Development of NewPlantings12.30 pmJob n :MY05118CONFIDENTIALLunch1.00 pmContinue Audit Process(Document review, Policies, local lawcompliances, deduction and pay slip,Safety and health procedures,environment procedure, minimumwages monitoring, social benefits)4.00 pmPreparation for closing5.00 pmEnd Audit for Day 2Depart to Bintulu AirportReport date:3.12.2019Visit Type: MainAssessmentVisit n :2Document:GP 7003AIssue n :Page n :5 of 2710
Location and MapsInfrapalm estate was located at LPF/0036, Sungai Koyan,96900 Belaga, Kapit, Sarawak. The project size coversa gross area of with total 8,414.00 ha and planted area 4,194.97 ha, with size registered with MPOB 4,316.46ha. The GPS locations of the state are shown in Table 1.Table 1: Palmlyn Sdn Bhd GPS LocationPlantationCoordinateInfrapalm Sdn.Bhd.Job n :MY05118CONFIDENTIALN 3.2661E 114.078386Total ture:121.49Others(ha)Nursery &Village: 12.90Buffer Zones:4,084.64Size Registeredwith MPOB(ha)4,316.46Report date:3.12.2019Visit Type: MainAssessmentVisit n :2Document:GP 7003AIssue n :Page n :6 of 2710
Description of Processing CapacityThe FFB are sourced from the estate which are directly managed by Infrapalm Sdn Bhd. Thecrop yield from the estate as mention in Table 2 below.Table 2: FFB ProductionFFB Production (MT)Estate2018 m Sdn BhdArea of StatementThe supplying estate detail of production area (mature/immature) are listed in Table 3.Table 3: Area Statement of the Supplying EstatesPlantationCoordinateTotal Area(ha)Infrapalm Sdn.Bhd.3 15' 57.96" N114 4' 42.19" 1.49Others(ha)Nursery &Village: 12.90Buffer Zones:4,084.64Size Registeredwith MPOB(ha)4,316.46Stakeholder Consultation and List of Stakeholders ContactedA public announcement was made 30 days prior to the r consultation took place in the form of meetings and interviews. Due to this is themain assessment, meetings with stakeholders were held in the estate office. Detail can bereferred to Appendix 1:Job n :MY05118CONFIDENTIALReport date:3.12.2019Visit Type: MainAssessmentVisit n :2Document:GP 7003AIssue n :Page n :7 of 2710
Comment on MS2530-3 Compliance Status:Comment on Principle 1Policy on Implementation of MSPO –Infrapalm Sdn Bhd is a subsidiary under Subur Tiasa Holdings.An MSPO Policy statement has been established by the mother company.In the policy, the organization emphasizes on their commitment towardsMSPO implementation as per required by MSPO Certification. The policywas established on March 2018 signed by the Chief Executive Officer,Richard Teng King Huat.The briefing of the policy to the workers was conducted every morningmuster to create awareness among the workers regarding the sustainablerequirement.Based on interview, Jeannivie Lee (Senior Clerk), She aware regardingpolicy.Based on the MSPO Policy Statement referred, the organization doeshighlight their commitment thriving for continual improvement theirresources and technology to operate in sustainability manners.Internal Audit –It was observed the internal audit was conduct on 1st April 2019. The nextinternal audit scheduled for Infrapalm will be in April 2020. It was sightedInternal audit plan which prepare by Fiano Laka Pakun (Team Leader).Issue raised 3 issues:A) Principal 4.5.3.11) Scheduled waste labelling was found lacking in the clinic andscheduled waste store.2) Tyre and drums was found not properly managed.B) Principal 4.4.4.11) Safety plan was found not properly implemented after fireincident. There was no record and report on the incident.C) Principal 4.4.4.21) Emergency contact that display at estate notice board was notreachable.2) Diesel bund next to the genset and emergency shower to bemodified to minimize risk of trip and fall.3) Lack of signage (Weighbridge- Engine to be off for accuratecalibration weight). The first aid kit was found have been usedbut no record was found at first kit monitoring form.4) The first aid kit was found have been used but no record wasfound at first kit monitoring form.5) Emergency response plan, HIRARC was found not reviewed afterthe fire incident.6) PPE equipment was found kept in workers housedespite there is transit store available.It was sighted internal audit report was available for management toreview. The report was recorded in Internal audit File IFP.Job n :MY05118CONFIDENTIALReport date:3.12.2019Visit Type: MainAssessmentVisit n :2Document:GP 7003AIssue n :Page n :8 of 2710
The internal audit findings has been recorded and available formanagement review discussions.The audit report and mitigation to be done was verified on 12th April 2019,Meeting Room, 3rd Floor, STH, which attended by 14 persons.Management Review –During the audit, it was found that management review was done at HQlevel. The meeting involved by estate management and also managementfrom HQ. The last management review done at HQ level was on 12th April2019, Title MSPO – Second (2nd ) Management, to discuss on:a) Review on MSPO Standards and Committeeb) Estates preparation and progress updatec) Stakeholder’s Meetingd) Internal Audite) Audit Findingse) Corrective Actions Takenf) Stage 1 and Stage 2 AuditThe minute meeting was recorded by Ms Doria Ellison Ludan (PublicRelations Manager) and approved by Mr. Wong Pak Ong (RegionalGeneral Manager)The management review minute / agenda found that, the managementhad taken necessary action on continual improvement and preventiveaction.Continual Improvement –It was sighted Infrapalm Sdn Bhd Social Plan for Calender Year 2019 withexample of activities as follows:a. Line site Cleaningb. Employee Consultative Meetingc. Line site Sanitation checksd. Line site structure checkse. Checking of estate amenitiesMost of the activities was recorded and circulate via Whatapp Group FieldDiscussion 1 2 3 (Infrapalm), based on interview with Mr Ling Mao King(Assistant Manager) fast action can be taken once communication viaWhatapp group.Example:Based on internal audit result MSPO Internal audit result and identificationof area for improvement, the management has conducted Job n :MY05118CONFIDENTIALChemical handling training, which conduct on 20.08.2019, withparticipants 20 attendees.Scheduled waste management labelling, conducted on30.10.2019, with participant 9 attendees. either than that,Stacking of sand bag for shoes platform to avoid erosion andwaste of sachet fertilizers. It can be see along the palm treeswhich near the slope area, example Block 4, task 1, Block 5b task7 & 8 was sighted.Report date:3.12.2019Visit Type: MainAssessmentVisit n :2Document:GP 7003AIssue n :Page n :9 of 2710
Comment on Principle 2Transparency of documents relevant to MSPO requirements –The management was communicate the information by relevantstakeholders via letter and grievance and complaints form. It was foundout that the stakeholders meeting was conducted on 2 nd April 2019(Tuesday), time: 10.30 till 11.00 am, venue: Infrapalm Estate MeetingRoom. It was attended by 23 attendees. Example MPOB Bintulu andBelaga. Example invitation via email was sighted from Mr Alvin Lim ShyunLiang (MSPO Coordinator) to: Kien San Metal Sibu Sdn Bhd and etc.Annual Report for year 2018 had been published and can be found inSubur Tiasa Holdings Berhad website www.suburtiasa.com. Informationprovided upon request and evaluation from to management due toconfidentiality.Rejang Heigh Sdn Bhd is the Licensee for the License of Planted ForestNo.LPF/0036. The so-called Koyan Forest Plantation that is to bedeveloped under LPF/0036 has a gross area of about 43,645 ha. It is anintergral component of the forest plantation development programme ofthe Rimbunan Hijau (RH) Group. The whole project is meant to supply rawmaterials to the RH’s existing and future sawmills, plywood plants andother wood-based factories based mainly in the central region of Sarawak,In accordance with the Forest (Planted Forest) Rules 1997 madesubsequent to the passing of the Forest Amendment Bill 1996, a TreePlanting Plan (TPP) had been submitted to the Forest Department,Sarawak and subsequently a Licence for Planted Forest (No. LPF/0036)had been issued on the 22nd of March by the Director of Forests to RejangHeight Sdn Bhd with reference number WPO/P/120(Koyan)-2 dated 24thApril 2004, signed by Datu CHEONG EK CHOON (Director of forests atthat time).Actual on the ground development was initiated in Coupe 01A in 2005.Establishment of forest tree plantation, however, is a long term investmentwith long gestation period. In order to lighten the financial burden, thelicensee has recently applied for permission to plant Coupes 03A, 04A and05A (about 8,414 ha gross) with oil palm for the first cycle. The Director ofForests approved this request vide WPO/P/12 (Koyan)(II)-8, dated 19th ofAugust 2008. The area embarked for this Project.Within the same RH Group, the licensee, Rejang Height Sdn Bhd hasrecently appointed Infrapalm Sdn Bhd, a wholly owned subsidiarycompany of Subur Tiasa Holdings Berhad to undertake the developmentof the oil palm component under LPF/0036. Agreement between,Licensee: Rejang Height Sdn Bhd (325930-H) and Developer: InfrapalmSdn Bhd (769262-T).Environmental Management Plan was available during audit conduct, itsdiscuss on mitigating measures for each aspect which can lead topollution. The management plan include the following:a)b)c)d)e)f)g)Soil erosion and sedimentationWater quality degradationWastes generationAir qualityOccupational safety and health aspectsSocio-economic ImpactsManagement of agrochemical aspectsExampleJob n :MY05118CONFIDENTIALReport date:3.12.2019Visit Type: MainAssessmentVisit n :2Document:GP 7003AIssue n :Page n :10 of 2710
Based on internal audit result MSPO Internal audit result and identificationof area for improvement the management had conduct as follows: Chemical handling training, which conduct on 20.08.2019, withparticipants 20 attendees. Scheduled waste management labelling, conducted on30.10.2019, with participant 9 attendees. either than that, Stacking of sand bag for shoes platform to avoid erosion andwaste of sachet fertilizers. It can be see along the palm treeswhich near the slope area, example Block 4, task 1, Block 5b task7 & 8 was sighted.Transparent Method of Communication and Consultation –The procedure to establish consultation and communication with therelevant stakeholders was available in the estate with procedure No.: IFP/MSPO/ TRN.Appointment letters for each tasks was available in the estate. The taskand person appointed list as below:NameMr Nelson FerryMs Jeannivie LeeMr Julius Bin Paul JosephMr Yong Chen NgiMs Grace JarrawPositionSocial Liaison OfficerLegal OfficerTraceability OfficerSafety and Health OfficerEnvironmental OfficerGender RepresentativeAll of them appointed on 3rd January 2019 by Mr Wong Pak Lee (Managerof MSPO Certification Scheme).Records of grievance form was kept in file Complaints and Grievances.Currently there was no complaint sighted for year 2019.A Communication and Consultation Officer for Infrapalm Sdn Bhd is MrNelson Ferry as Social Liaison Officer to tackle this issue.Traceability –Procedure for Traceability had been established dated 23rd January 2018Procedure No. STHB/ MSPO/ TRA/ 01. During site visit, it was found theprocedure is being practiced accordingly.A person in charge had been appointed in order to maintain the continuityof traceability practice in the estates. Ms Jeannivie Lee as TraceabilityOfficer been appointed to ensure effectiveness of the traceability.Visual inspection of traceability procedures / handling at site. Example oftraceability implementation:Date : 2th October 2019.Estate/MillJob n :MY05118CONFIDENTIALWeight (kg)GrossnettTicket No.Report date:3.12.2019Visit Type: MainAssessmentVisit n :2Document:GP 7003AIssue n :Page n :11 of 2710
Infrapalm37,56022,600025064SOP Mill37,48022,630423989Example of traceability implementation:Date : 26th November 2019InfrapalmWeight (kg)Grossnett37,52021,900SOP Mill37,880Estate/ MillTicket No.43272122,000025898Person In Charge will conduct a periodical checking on traceabilityimplementation with frequency once a month. This was reflected from FFBTraceability Checklist. Last checklist completed was in November 2019.A person in charge had been appointed in order to maintain the continuityof traceability practice in the estates. Ms Jeannivie Lee as TraceabilityOfficer.Currently the FFB is being transported by Estate personnel. Thetransporter will transport the FFB together with FFB Consignment Note tothe Unique CPO Palm Oil Mill. After the FFB unloaded the transporter willbe provided with Weighbridge Advice Ticket and FFB Grading Form to bereturned to estate management for record keeping.Records of FFB sales to Sarawak Oil Mill Berhad was sighted withexample Invoice No.: 1181909003 date 15.09.2019, transporter record.Counter check with Payment voucher from Sarawak Oil Palms Berhad thefigure payment was tally, payment voucher No.:3300003092 dated19.09.2019.Comment on Principle 3Regulatory requirements –The estate is operating in compliance with the applicable local, state,national and ratified international laws and regulations.Natural Resources and Environment Board SarawakEIA Report Approval for the Koyan FPApproved 9th December 2004Reference No.: (12) NREB/6-3/2G/1Licence for Planted Forest No. LPF/0036Period of licence: 60 years from 22/03/2004 till 21/03/2064. Refer toApplication by LPF/0036, Rejang Height Sdn Bhd to convert part ofCoupes 3A, 4A & 5A from tree plantation to oil palm plantation.Gross Area: 8,414 hectaresPlanted area: 4,730.31 hectares (as per EIA). However, current latestplanted area is 4,316.46 ha.Area StatementPlantationJob n :MY05118CONFIDENTIALTotal Area(ha)Report date:3.12.2019Visit Type: MainAssessmentVisit n :2Document:GP 7003AIssue n :Page n :12 of 2710
Infrapalm Sdn.Bhd.Planted Area(ha)Others(ha)8,414.00Mature: 4,194.97Immature: 121.49Nursery & Village: 12.90Buffer Zones: 4,084.64MPOB Licence No.: 562171002000Infrapalm Sdn Bhd; LPF/0036, Sungai Koyan, Belaga, Kapit, Sarawak.Keluasan Estet: 4,316.46 Ha.Licence activities: Menjual dan Mengalih FFBValidity: 01/07/2019 - 30/06/2020.Ordinan Perniagaan, Profesion dan Perlesenan Perdagangan No.A680251; Validity: 09/10/2018 - 01/11/2019.Permit Barang Kawalan BerjadualNo. Siri : Q000921; No. Rujukan: BTU. P 09/2018 (D);Infrapalm Sdn Bhd (769262-T)Diesel Quantity: 90,000 Lit; Validity: 11/10/2018 - 10/10/2019. (Renewalhas been made 1 month before expiry).Perakuan Pemerbadanan Syarikat SendirianAdalah diperakui bahawa INFRAPALM SDN BHD telah diperbadankan dibawah Akta Syarikat 1965 pada dan mulai dari 12/04/2007. No. Syarikat:769262-T; No. Siri SSM: 851042.Person in-charge to monitor compliance for legal requirement is MsJeannivie Lee as Legal Officer.It was observed the document for legal related requirement was in placedand file in namely “Legal Register” Infrapalm Sdn Bhd.The estate has listed all laws applicable to their operations in a legalrequirements register as evident in Laws, Regulations & Guidelines folderfor Infrapalm Sdn Bhd. Rev No. 1 dated 01/01/2019.Some of the list includes:i.ii.iii.iv.v.vi.Act 71 – Weights and Measures Act 1972.Act 582 – MPOB Act 1998: Section 78 Malaysian Palm Oil Board(Licensing) Regulations 2005 PU (A) 516/2005.Control of Supplies Regulations 1974 (for Diesel Storage).Act 127 – Sections 21 and 51 of Environmental Quality Act 1974:Environmental Quality (Scheduled Wastes) Regulations 2005.Act 514 – Occupational Safety and Health Act 1994: Incorporatingall amendments up to 15th May 2006.Occupational Safety & Health (Classification, Labelling and SafetyData Sheet of Hazardous Chemicals) Regulations 2013. MinimumWage Order (Amendment) 2018Land use rights –It was sighted that; palm oil activity was operating in the LPF area providedlegally for it.Job n :MY05118CONFIDENTIALReport date:3.12.2019Visit Type: MainAssessmentVisit n :2Document:GP 7003AIssue n :Page n :13 of 2710
It was observed the estate management had provide legal ownership orlease of the estate. It can be verified in the EIA report.The estate field map is evident and boundary is well maintained by theestate. Trenches has been constructed along the estates boundary andboundary marking is evident during the site visit. There is no issue on legalacquisition of land title.Customary rights –There is no issues or encumbered by customary rights in the estates.The estate will respond according to the Complaints/GrievanceMechanism should any cases arise in future.Sustainability Team (based in HQ) will be referred for any issues ofcustomary rights.Comment on Principle 4Social Impact Assessment –Social Impact Assessment (SIA) report is available that contains thefollowings:- Introduction- Objective- Organizational Chart- Infrapalm Balingian Estate Demographic- Estate Address and Contact Numbers- Adherence to National Laws and Regulations- Facilities/ amenities- Sexual harassment grievance procedure- Social liaison officerIt was prepared on December 2018.The management was communicate the information by relevantstakeholders via letter and grievance and complaints form. It was foundout that the stakeholders meeting was conducted on 2 nd April 2019(Tuesday), time: 10.30 till 11.00 am, venue: Infrapalm Estate MeetingRoom. It was attended by 23 attendees. Example MPOB Bintulu andBelaga. Example invitation via email was sighted from Mr Alvin Lim ShyunLiang (MSPO Coordinator) to: Kien San Metal Sibu Sdn Bhd and etc.Agenda in the stakeholder meeting as follow: Introducation of MSPO Grievence and Complaints Policies Awareness on Environmental Aspect.Complaints and grievances –Grievance Procedure is available in the Complaint and Grievances. Inaddition, the procedure on work flow detailing the Grievance ProcedureMechanism is available in the document. Details of complaints/grievances,date and details of action taken has been recorded in the “Complaint Record ”.Communication to the affected parties is evidenced. For instance, anysocial issues is communicated through briefing The established grievanceprocedures specifies the estimated time to settle issue raised (within 3month) depending on types of complaint. Complaint and grievances issuecan be verified in File name Complaint and Grievance.Job n :MY05118CONFIDENTIALReport date:3.12.2019Visit Type: MainAssessmentVisit n :2Document:GP 7003AIssue n :Page n :14 of 2710
Commitment to contribute to local sustainable developments –Infrapalm Plantation was far from local community. However, indirectlythis company construct gravel road toward the estate area. Which mayused by the local to the respective area.Employees health and safety –It was observed the occupational safety and health policy was madeavailable in the estate.The policy is displayed in the Estate Office. The policy has beencommunicated to all workers through briefing session (muster ground).Based on interview, Ms Jeannivie Lee (Senior Clerk), She awareregarding policy.Observed that the occupational safety and health plan covers thefollowings:a) A Policy Statement on Safety & Health dated March 2018signed by Mr. Richard Teng King Huat (Chief Operating Officer).The policy is displayed in the Estate Office. It was observed the risks of all operations asses anddocumented, with document no.: IFP-SHC-FRM-HIRARC0001 HIRARC Form. With release date 17.09.2019. Exampleof operations as follow:Activities at RampMotorcycle RidingSprayingWorkshopManuringb) The latest review was done on 10.04.2019, HIRARC on Quarters.This HIRARC review due to quarters caught on Fire, whichoccurred on 28.02.2019 location Phase 3, Block 21D – Block D,time 7.30 pm which affected 23 persons (18 adults & 5 children).Investigation was done. Action taken after the incident as follows: Short term measure Urgent repair of generator set, so that workers will no need touse oil lamp. Genset service record book was sighted thelatest 20.09.2019. Provide fire fighting facalities – Water pump to control the fire. Long term control measure Training on Fire Fighting Establishment of Emergency Response Team and relevanttraining conducted Build water pond nearby the quarters for fire fightingpurposed. It was sighted yearly training plan for Year 2019 which includesafety aspects as follows: Basic PPE usage for Harvesters Training Briefing on safety while working Harvesting training Safety & Health Committee Training Safety BriefingJob n :MY05118CONFIDENTIALReport date:3.12.2019Visit Type: MainAssessmentVisit n :2Document:GP 7003AIssue n :Page n :15 of 2710
c) Example training sighted as follows: Chemical Handling Training & Triple Rinsing, dated20.09.2019, time 10.00 am, trainer: Mr Mcmarsden Smith. Latihan Disiplin Kerja on Safety and Health Committee, datedon 5.08.2019, time 7.15 am. Chemical handling training, which conduct on 20.08.2019,with participants 20 attendees. Scheduled waste management labelling, conducted on30.10.2019, with participant 9 attendees. either than thatd) Appropriate PPE were distributed for the specific risk assessedoperations as per HIRARC. Records of PPE issuance are kept inthe PPE Issuance File. Example: Safety Helmet received byHasbullah (100396) and Mohamad alwi harvester team.e) The estate has a Safe Operating Pro
The management review process demonstrated capability to ensure the continuing suitability, adequacy and effectiveness of the management system. . muster to create awareness among the workers regarding the sustainable requirement. Based on int
