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Mitel Technical Configuration NotesHO2849October 24, 2018Configure MiVoice Business 8.0 SP3PR1 with MBG for use with FirstCommunications SIP TrunkingDescription: This document provides a reference to Mitel Authorized Solutionsproviders for configuring the Mitel MiVoice Business to connect to First CommunicationsSIP Trunking.Environment: MiVoice Business (Platform: MXe-III) with Software load 14.0.3.22,MiVoice Border Gateway (Virtual) with Version 10.0.2.14Configure MiVoice Business for use with First Communications SIP TrunkingSensitivity: Internal & Restricted

NOTICEThe information contained in this document is believed to be accurate in all respects butis not warranted by Mitel Networks Corporation (MITEL ). The information is subjectto change without notice and should not be construed in any way as a commitment byMitel or any of its affiliates or subsidiaries. Mitel and its affiliates and subsidiariesassume no responsibility for any errors or omissions in this document. Revisions of thisdocument or new editions of it may be issued to incorporate such changes.No part of this document can be reproduced or transmitted in any form or by any means- electronic or mechanical - for any purpose without written permission from MitelNetworks Corporation.TRADEMARKSMitel is a trademark of Mitel Networks Corporation.Windows and Microsoft are trademarks of Microsoft Corporation.Other product names mentioned in this document may be trademarks of their respectivecompanies and are hereby acknowledged.Mitel Technical Configuration Notes – Configure MiVoice Business for use with FirstCommunications SIP TrunkingOctober 2018, HO2849 , Trademark of Mitel Networks Corporation Copyright 2018, Mitel Networks CorporationAll rights reservedConfigure MiVoice Business for use with First Communications SIP TrunkingSensitivity: Internal & Restricted

Table of ContentsConfigure MiVoice Business 8.0 SP3 PR1 with MBG for use with First Communications SIP TrunkingiOverview . 1Interop History . 1Interop Status. 1Software & Hardware Setup . 1Tested Features . 1Device Limitations and Known Issues . 3Configuration Notes. 4MIVOICE BUSINESS Configuration Notes . 4NuPoint Configuration . 44MiCollab Client Configuration. 57MiVoice Border Gateway Configuration Notes . 64Configure MiVoice Business for use with First Communications SIP TrunkingSensitivity: Internal & Restricted

OverviewThis document provides a reference to Mitel Authorized Solutions providers for configuring theMitel MiVoice Business to connect to First Communications SIP Trunking. The different devicescan be configured in various configurations depending on your VoIP solution. This documentcovers a basic setup with required option setup.Interop HistoryVersion1Date05-September-2018ReasonInitial Interop with Mitel MiVoice Business Release8.0 SP3 PR1 Software Load 14.0.3.22 and FirstCommunications SIP TrunkingInterop StatusThe Interop of First Communications SIP Trunking has been given a Certification status. Thisservice provider or Trunking device will be included in the SIP CoE Reference Guide. The statusFirst Communications SIP Trunking achieved is:The most common certification which means First Communications SIPTrunking has been tested and/or validated by the Mitel SIP CoE team.Product support will provide all necessary support related to the interop, butissues unique or specific to the 3rd party will be referred to the 3rd party asappropriate.Software & Hardware SetupThis was the test setup to generate a basic SIP call between First Communications SIPTrunking and the MiVoice Business.ManufacturerVariantSoftware VersionMitelMiVoice BusinessRelease 8.0 SP3 PR1Software Load 14.0.3.22MitelMBG – Teleworkerv10.0.2.14MitelMinet Sets: 5312, 5320, 5330 Minet 5312 (06.05.00.11)Minet 5320 (06.05.00.11)Minet 5330 (06.03.03.08)Service ProviderFirst CommunicationsN/ATested FeaturesThis is an overview of the features tested during the Interop test cycle and not a detailed view ofthe test cases. Please see the SIP Trunk Side Interoperability Test Plans (08-4940-00034) fordetailed test cases.Configure MiVoice Business for use with First Communications SIP TrunkingSensitivity: Internal & Restricted1

FeatureFeature DescriptionBasic CallMaking and receiving a call through FirstCommunications and their PSTN gateway, call holding,transferring, conferencing, busy calls, DTMF RFC 2833,In-band, long calls durations, variable codec, G.711 andG.729 codec, Privacy, Loop back Calling, Long RingingAutomatic CallDistributionMaking calls to an ACD environment with RADtreatments, Interflow and Overflow call scenarios andDTMF detection.NuPointVoicemailTerminating calls to a NuPoint voicemail boxes andDTMF detection.PacketizationForcing the Mitel MiVoice Business to stream RTPpackets through its E2T card at different intervals,from 10ms to 90msPersonal RingGroupsReceiving calls through First Communications and theirPSTN gateway to a personal ring group. Also movingcalls to/from the prime member and group members.External HotDeskingReceiving calls through First Communications and theirPSTN gateway to PRG with EHDU. Including movingcalls to/from the prime member of the PRG with theEHDU. Also placing calls from the EHDU and using midcall features with EHDU.TeleworkerMaking and receiving a call First Communications andtheir PSTN gateway to and from Teleworkerextensions.FaxT.38 and G711 Fax Calls- No issues found- Issues found, cannot recommend to useIssues- Issues foundConfigure MiVoice Business for use with First Communications SIP TrunkingSensitivity: Internal & Restricted2

Device Limitations and Known IssuesThis is a list of problems or not supported features when First Communications SIP Trunking isconnected to the MiVoice Business.FeaturesProblem DescriptionCodecFirst Communications does not support G722, G722.1 and G721Registration & AuthenticationFirst Communications does not support Register & digest basedauthenticationPacketizationFirst Communications does not support 30ms, 40ms, 50ms, 60msPacketization rateVideoNot supported by First Communications Network.FaxFirst Communications does not support Multiple M-Lines for FaxTLS – SRTP-Basic CallsMiVoice Border Gateway does not support TLS/SRTP with thecurrent release.Configure MiVoice Business for use with First Communications SIP TrunkingSensitivity: Internal & Restricted3

Network TopologyThis diagram shows how the testing network is configured for referenceFigure 1: Network TopologyConfiguration NotesThis section is a description of how the SIP Interop was configured. These notes should give aguideline how a device can be configured in a customer environment and how FirstCommunications SIP Trunking MiVoice Business programming was configured in our testenvironment.Disclaimer: Although Mitel has attempted to setup the interop testing facility as closelyas possible to a customer premise environment, implementation setup couldbe different onsite. YOU MUST EXERCISE YOUR OWN DUE DILIGENCE INREVIEWING, planning, implementing, and testing a customer configuration.MIVOICE BUSINESS Configuration NotesThe following steps show how to program a MiVoice Business to interconnect with FirstCommunications SIP Trunking.Configure MiVoice Business for use with First Communications SIP TrunkingSensitivity: Internal & Restricted4

Configuration TemplateA configuration template can be found in the same MOL Knowledge Base article as thisdocument. The template is a Microsoft Excel spreadsheet (.csv format) solely consisting of theSIP Peer profile option settings used during Interop testing. All other forms should beprogrammed as indicated below. Importing the template can save you considerableconfiguration time and reduce the likelihood of data-entry errors. Refer to the MiVoice Businessdocumentation on how the Import functionality is used.Network Requirements There must be adequate bandwidth to support the voice over IP. As a guide, theEthernet bandwidth is approx. 85 Kb/s per G.711 voice session and 29 Kb/s perG.729 voice session (assumes 20ms Packetization). As an example, for 20simultaneous SIP sessions, the Ethernet bandwidth consumption will be approx.1.7 Mb/s for G.711 and 0.6Mb/s. Almost all Enterprise LAN networks cansupport this level of traffic without any special engineering. Please refer to theMiVoice Business Engineering guidelines for further information.For high quality voice, the network connectivity must support a voice-qualitygrade of service (packet loss 1%, jitter 30ms, one-way delay 80ms).Assumptions for MiVoice Business ProgrammingThe SIP signaling connection uses UDP on Port 5060.Licensing and Option Selection – SIP LicensingEnsure that the MiVoice Business is equipped with enough SIP Trunking licenses for theconnection to First Communications SIP Trunking. This can be verified within the License andOption Selection form.Enter the total number of licenses in the SIP Trunk Licences field. This is the maximum numberof SIP trunk sessions that can be configured in the MiVoice Business to be used with all serviceproviders, applications and SIP trunking devices.Configure MiVoice Business for use with First Communications SIP TrunkingSensitivity: Internal & Restricted5

Configure MiVoice Business for use with First Communications SIP TrunkingSensitivity: Internal & Restricted6

Figure 2 – License and Option SelectionFigure 3 - License and Option Selection – Contd.Class of Service AssignmentThe Class of Service Options Assignment form is used to create or edit a Class of Service andspecify its options. Classes of Service, identified by Class of Service numbers, are referenced inthe Trunk Service Assignment form for SIP trunks.Many different options may be required for your site deployment, but eensure that “PublicNetwork Access via DPNSS” Class of Service Option is configured for all devices that makeoutgoing calls through the SIP trunks in the MiVoice Business. Public Network Access via DPNSS set to Yes Campon Tone Security/FAX Machine set to YesFigure 4 – Class of ServiceConfigure MiVoice Business for use with First Communications SIP TrunkingSensitivity: Internal & Restricted7

Class of Service for SIP TrunkFigure 5: Class of Service (General) – Contd.Configure MiVoice Business for use with First Communications SIP TrunkingSensitivity: Internal & Restricted8

Figure 6: Class of Service (General) – Contd.Configure MiVoice Business for use with First Communications SIP TrunkingSensitivity: Internal & Restricted9

Figure 7: Class of Service (General) – Contd.Configure MiVoice Business for use with First Communications SIP TrunkingSensitivity: Internal & Restricted10

Figure 8: Class of Service (General) – Contd.Configure MiVoice Business for use with First Communications SIP TrunkingSensitivity: Internal & Restricted11

Figure 9: Class of Service (General) – Contd.Configure MiVoice Business for use with First Communications SIP TrunkingSensitivity: Internal & Restricted12

Figure 10: Class of Service (General) – Contd.Configure MiVoice Business for use with First Communications SIP TrunkingSensitivity: Internal & Restricted13

Figure 11: Class of Service (General) – Contd.Configure MiVoice Business for use with First Communications SIP TrunkingSensitivity: Internal & Restricted14

Figure 12: Class of Service (General) – Contd.Configure MiVoice Business for use with First Communications SIP TrunkingSensitivity: Internal & Restricted15

Figure 13: Class of Service (Advanced) – Contd.Configure MiVoice Business for use with First Communications SIP TrunkingSensitivity: Internal & Restricted16

Figure 14: Class of Service (Advanced) – Contd.Configure MiVoice Business for use with First Communications SIP TrunkingSensitivity: Internal & Restricted17

Figure 15: Class of Service (Advanced) – Contd.Configure MiVoice Business for use with First Communications SIP TrunkingSensitivity: Internal & Restricted18

Figure 16: Class of Service (Advanced) – Contd.Class of Service for PhonesFigure 17: Class of Service (General)Configure MiVoice Business for use with First Communications SIP TrunkingSensitivity: Internal & Restricted19

Figure 18: Class of Service (General) – Contd.Configure MiVoice Business for use with First Communications SIP TrunkingSensitivity: Internal & Restricted20

Figure 19: Class of Service (General) – Contd.Configure MiVoice Business for use with First Communications SIP TrunkingSensitivity: Internal & Restricted21

Figure 20: Class of Service (General) – Contd.Configure MiVoice Business for use with First Communications SIP TrunkingSensitivity: Internal & Restricted22

Figure 21: Class of Service (General) – Contd.Configure MiVoice Business for use with First Communications SIP TrunkingSensitivity: Internal & Restricted23

Figure 22: Class of Service (General) – Contd.Configure MiVoice Business for use with First Communications SIP TrunkingSensitivity: Internal & Restricted24

Figure 23: Class of Service (General) – Contd.Configure MiVoice Business for use with First Communications SIP TrunkingSensitivity: Internal & Restricted25

Figure 24: Class of Service (General) – Contd.Figure 25: Class of Service (Advanced) – Contd.Configure MiVoice Business for use with First Communications SIP TrunkingSensitivity: Internal & Restricted26

Figure 26: Class of Service (Advanced) – Contd.Configure MiVoice Business for use with First Communications SIP TrunkingSensitivity: Internal & Restricted27

Figure 27: Class of Service (Advanced) – Contd.Configure MiVoice Business for use with First Communications SIP TrunkingSensitivity: Internal & Restricted28

Figure 28: Class of Service (Advanced) – Contd.Network Element AssignmentConfigure MiVoice Business for use with First Communications SIP TrunkingSensitivity: Internal & Restricted29

Create a network element for First Communications SIP Trunking. In this example, the softswitch is reachable by an IP Address and is defined as “First Communications” in the networkelement assignment form. The FQDN or IP addresses of the SIP Peer (Network Element),the External SIP Proxy and Registrar are provided by your service provider.If your service provider trusts your network connection by asking for your gateway external IPaddress, then programming the IP address for the SIP Peer, Outbound Proxy and Registrar isnot required for SIP trunk integration. This will need to be verified with your service provider. Setthe transport to UDP and port to 5060.Figure 29 – Network Element AssignmentConfigure MiVoice Business for use with First Communications SIP TrunkingSensitivity: Internal & Restricted30

Network Element Assignment (Proxy)In addition, depending on your configuration, a Proxy may need to be configured to route SIPdata to the service provider. If a Proxy server is installed in the network, the MiVoice Businessshould be configured with the Proxy as a network element then referencing this proxy in the SIPPeer profile assignment (later in this document).Figure 30 – Network Element Assignment (Proxy)Trunk AttributesThis is configured in the Trunk Attributes form. In this example the Trunk Attributes is definedfor Trunk Service Number 6 which will be used to direct incoming calls to an answer point in theMitel MiVoice Business.Program the Non-dial In or Dial in Trunks (DID) according to the site requirements and whattype of service was ordered from your service provider.The example below shows configuration for incoming DID calls. The Mitel MiVoice Business willnot absorb any digits of the DID number from First Communications leaving 10 digits for theMiVoice Business to translate and ring the remaining 4 digit extension. For example, FirstCommunications delivers 224-717-5112 through the SIP trunk to the MiVoice Business. TheMiVoice Business will not absorb any digits and leaving the MiVoice Business to ring extension5112. Extension 5112 must be programmed as a valid dial able number in the MiVoiceConfigure MiVoice Business for use with First Communications SIP TrunkingSensitivity: Internal & Restricted31

Business. Please refer to the Mitel MiVoice Business System Administration documentation forfurther programming information.Figure 31 – Trunk AttributesSIP Peer ProfileThe recommended connectivity via SIP Trunking does not require additional physical interfaces.Configure MiVoice Business for use with First Communications SIP TrunkingSensitivity: Internal & Restricted32

IP/Ethernet connectivity is part of the base MiVoice Business Platform. The SIP Peer Profileshould be configured with the following options:Network Element: The selected SIP Peer Profile needs to be associated with previouslycreated “First Communications” Network Element.Registration User Name: The Mitel MiVoice Business does not support Bulk Registration;therefore trunks will have to be registered individually. Enter the DIDs assigned by FirstCommunications. Enter one or more numbers. The field has a maximum of 60 characters. Themaximum number of digits per number is 26. You can enter a mix of ranges and single numbers(for example, "2247175110-2247175113, 2247175114"). Use a comma to separate telephonenumbers and ranges. Use a dash (-) to indicate a range of telephone numbers. The first and lastcharacters cannot be a comma or a dash.Address Type: Select IP address.Outbound Proxy Server: Select the Network Element previously configured for the OutboundProxy Server.Calling Line ID: The default CPN is applied to all calls unless there is a match in the "OutgoingDID Ranges" of the SIP Peer Profile. This number will be provided by First Communication.Do not use a Default CPN if you want public numbers to be preserved through the SIP interface.Add private numbers into the DID ranges for CPN Substitution form (see DID Ranges for CPNSubstitution). Then select the appropriate numbers in the Outgoing DID Ranges in this form(SIP Peer Profile).Trunk Service Assignment: Enter the trunk service assignment previously configured.SMDR: If Call Detail Records are required for SIP Trunking, the SMDR Tag should beconfigured (by default there is no SMDR and this field is left blank).Subscription User Name/Password: Enter user name and password which will be matched inlater MBG configuration for KPML credentials under Configuration Settings ServiceParameter. This is part of configuration for Mid Call features to function with KPML such aspressing 5 to handoff from the EHDU in the PRG (Personal Ring Groups).Maximum Simultaneous Calls: This entry should be configured to maximum number of SIPtrunks provided by First Communications.NOTE: Ensure the remaining SIP Peer profile policy options are similar the screencapture below.Configure MiVoice Business for use with First Communications SIP TrunkingSensitivity: Internal & Restricted33

Figure 32 – SIP Peer Profile Assignment- BasicConfigure MiVoice Business for use with First Communications SIP TrunkingSensitivity: Internal & Restricted34

Figure 33: SIP Peer Profile Assignment- Call RoutingFigure 34: SIP Peer Profile Assignment- Calling Line IDConfigure MiVoice Business for use with First Communications SIP TrunkingSensitivity: Internal & Restricted35

Figure 35: SIP Peer Profile Assignment- SDP OptionsConfigure MiVoice Business for use with First Communications SIP TrunkingSensitivity: Internal & Restricted36

Figure 36: SIP Peer Profile Assignment- Signaling and Header ManipulationConfigure MiVoice Business for use with First Communications SIP TrunkingSensitivity: Internal & Restricted37

Figure 37: SIP Peer Profile Assignment- Signaling and Header Manipulation – Contd.Figure 38: SIP Peer Profile Assignment- TimersConfigure MiVoice Business for use with First Communications SIP TrunkingSensitivity: Internal & Restricted38

Figure 39: SIP Peer Profile Assignment – Key Press EventFigure 40: SIP Peer Profile Assignment – Outgoing DID RangesFigure 41: SIP Peer Profile Assignment – Profile InformationConfigure MiVoice Business for use with First Communications SIP TrunkingSensitivity: Internal & Restricted39

SIP Peer Profile Assignment by Incoming DIDThis form is used to associate DID range numbers from First Communications SIP trunk to aparticular SIP Peer profile. The configured here settings help matching the incoming DIDnumbers with the SIP Peer Profile when call is arriving from anonymous caller.Enter one or more telephone numbers. The maximum number of digits per telephone number is26. You can enter a mix of ranges and single numbers (for example, "2247175110 2247175114, and 2247175116"). The entire field width is limited to 60 characters.Use a comma to separate telephone numbers and ranges. Use a dash (-) to indicate a range oftelephone numbers. The first and last characters cannot be a comma or a dash. If the numbersdo not fit within the 60 characters maximum, you can create a new entry for the same profile.Use a '*' to reduce the number of entries that need to be programmed. This is a type of "prefixidentifier", and cannot be used as a range with '-'. For example, the string "11*" would be usedto associate a peer with any number in the range from 110 up to the maximum digits pertelephone number (In this case, 11999999999999999999999999.) Note that the string "11" byitself would not count as a match, as the '*' represents 1 or more digits.Figure 42: SIP Peer Profile Assignment by Incoming DIDARS Digit Modification PlansEnsure that Digit Modification for outgoing calls on the SIP trunk to First Communicationsabsorbs or inject additional digits according to your dialling plan. In this example, we will beabsorbing 1 digits (i.e. 8 trunk access code).Configure MiVoice Business for use with First Communications SIP TrunkingSensitivity: Internal & Restricted40

Figure 43: Digit Modification AssignmentARS RoutesCreate a route for SIP Trunks connecting a trunk to First Communications. In this example, theSIP trunk is assigned to Route Number 5. Choose SIP Trunk as a routing medium and choosethe SIP Peer Profile and Digit Modification entry created earlier.Figure 44: SIP Trunk Route AssignmentARS Digits DialedARS initiates the routing of trunk calls when certain digits are dialed from a station. In thisConfigure MiVoice Business for use with First Communications SIP TrunkingSensitivity: Internal & Restricted41

example, when a user dials (8214XXXXXXX), access code 8 will be removed and the call willbe routed to First Communications (i.e. Route 5).Figure 45: ARS Digit Dialed AssignmentT.38 Fax ConfigurationFirst Communications uses the inter-zone FAX profile. This form allows you to define thesettings for FAX communication over the IP network. You can modify the default settings for the: Inter-zone FAX profile: defines the FAX settings between different zones in thenetwork. There is only one Inter-zone FAX profile; it applies to all inter-zone FAXcommunication. It defaults to V.29, 7200bps. It defines the settings for FAX Relay(T.38) FAX communication. Intra-zone FAX profile: defines the FAX settings within each zone in thenetwork. Profile 1 defines the settings for G.711 pass through communication. Profile 2 to 64 define the settings for FAX Relay (T.38) FAXcommunication. All zones default to G.711 pass through communication (Profile 1).Configure MiVoice Business for use with First Communications SIP TrunkingSensitivity: Internal & Restricted42

Figure 46: Fax ConfigurationZone AssignmentBy default, all zones are set to Intra-zone FAX Profile 1.Based on your network diagram, assign the Intra-zone FAX Profiles to the Zone IDs of thezones. If audio compression is required within the same zone, set Intra-Zone Compression to“Yes”. First Communications uses the Intra-zone FAX Profile 2Configure MiVoice Business for use with First Communications SIP TrunkingSensitivity: Internal & Restricted43

Figure 47: Zone AssignmentNuPoint ConfigurationMiVoice Business Setup for Connecting NuPointLicensing and Option Selection – SIP LicensingThe first step in setting up the MiVoice Business for connecting to NuPoint is checking theExtended Hunt Group option to see if it is enabled. Refer to Figure 2. System Options The ports that are used by NuPoint to connect to the MiVoiceBusiness are programmed as 5020 IP endpoints on the MiVoice Business.NuPoint needs to be able to register these IP Endpoints in order to create theports. Thus the Registration Access Code and Replacement Access Code needto be set on the MiVoice Business. Set *** for the Registration Access Code and### for the Replacement Access Code.Configure MiVoice Business for use with First Communications SIP TrunkingSensitivity: Internal & Restricted44

Figure 48: system optionsClass of Service OptionsThe next step is to setup a Class of Services for NuPoint's inbound ports such as voicemailIn Class of Service for NuPoint Voicemail enable the following: COV/ONS/E&M Voicemail PortHCI/CTI/TAPI Call Control AllowedHCI/CTI/TAPI Monitor AllowedPublic Network Access via DPNSSConfigure MiVoice Business for use with First Communications SIP TrunkingSensitivity: Internal & Restricted45

Figure 49: NuPoint Class of ServiceIP Endpoints used for NuPoint Ports5020 IP end points are created to be mapped to the incoming NuPoint Voice Ports. Thenumbers 2910 - 2911 are configured as NuPoint Voice Ports for this test.Figure 50: NuPoint Endpoint ConfigurationClass of Service value for Day, Night 1 and Night 2 of the IP end point should be given theConfigure MiVoice Business for use with First Communications SIP TrunkingSensitivity: Internal & Restricted46

Class of Service of incoming ports created earlier, which is 10.Figure 51: NuPoint Endpoint Configuration – Contd.Voicemail Hunt GroupCreate a Voicemail Hunt Group that will be used to call voicemail. All of the endpoints created inthe section above will be added to this hunt group. Enter the hunt group number that will beused for voicemail and change the Hunt Group type to Voicemail. Here, Hunt Group 3000 iscreated.Configure MiVoice Business for use with First Communications SIP TrunkingSensitivity: Internal & Restricted47

Figure 52: Voicemail Hunt Group ConfigurationHCI Reroute Hunt GroupProgram the HCIReroute Hunt Group and set it to always route to the NuPoint Voicemail HuntGroup. The primary reason for setting up an HCIReroute is to enable MiTAI for MWI. 3999 isconfigured as HCIReroute Hunt Group in this test and Call Rerouting Always Alternative number2 was modified to reroute everything to the Voicemail Hunt Group.Configure MiVoice Business for use with First Communications SIP TrunkingSensitivity: Internal & Restricted48

Figure 53: HCIReroute Hunt GroupFigure 54: Call Rerouting Always AlternativeConfigure MiVoice Business for use with First Communications SIP TrunkingSensitivity: Internal & Restricted49

Figure 55: Call ReroutingMiCollab NuPoint Configuration Select Users and ServicesSelect the Network Element tabClick AddFigure 56: Add Network Element Set System Name: 3300 is given in this testSet Network Address: Enter the MiVoice Business ICP IP addressSet Credentials: Enter the MiVoice Business ICP administration credentialsSet Registration Code: *** is given which should match the Set Registration AccessCode in the System Options sectionSet Replacement Code: ### is given which should match the Set Replacement AccessCode in the System Options sectionSet Default COR: 1 is given to all fields in this setupSet Call Forward Destination Directory Number: 3000 is given, which is the HuntGroup Number for NuPoint VoicemailClick SaveConfigure MiVoice Business for use with First Communications SIP TrunkingSensitivity: Internal & Restricted50

Figure 57: Network Element – Contd.Voicemail Line GroupConfigure MiVoice Business for use with First Communications SIP TrunkingSensitivity: Internal & Restricted51

Click On NuPoint Web ConsoleFigure 58: Voicemail Line Group Configuration Click AddFigure 59: Voicemail Line Group Configuration – Contd. On the Add Line Group web page, click Next Available to fill in the Line Group Number(the value should be 1 as this is the first line group being created).Enter a Name such as Voicemail to describe for what the line group will be used.Choose NuPoint Voice for the Application and NuPoint Voice for the User Interface.Configure MiVoice Business for use with First Communications SIP TrunkingSensitivity: Internal & Restricted52

Figure 60: Adding Line Group Click Add under the Lines heading. This will bring up the Line Triplet dialogue boxClick Next Available to get the next available Line Triplet (1:0:0 should come up sincethis is the first time line triplets are being assigne

1 05-September-2018 Initial Interop with Mitel MiVoice Business Release 8.0 SP3 PR1 Software Load 14.0.3.22 and First Communications SIP Trunking Interop Status The Interop of First Communications SIP Trunking has been given a Certification status. This service provider or Trunking device will be included in